Privacy Policy
Playback ICE Ltd Privacy Notice Updated 29.01.2025
Contact details:
Name: Elizabeth Fitzpatrick MBE, FRSA, CEO
Address: 489 Lanark Rd Edinburgh EH14 5DQ
Phone Number: 0131453 5514
E-mail: administrator@playbacklearning.com
Web Sites:
www.digital-playbacklearning.com
www.employabilityscqfawards.com
The type of personal information we process.
We are provided with and process the following data:
- Our SCQF Awards we are required to process name, age, sex, year group and SCN Number of registered learners for certification and verification purposes to input to the Scottish Government INSIGHT Data base to support wider achievements of students in secondary schools and SQA Connect.
- Our wellbeing data tracker This is Me! processes pupil’s known as or name, age, sex, year group and a unique ID Number (SCN or number provided by the school) of learners completing our wellbeing survey based on GIRFEC.
- Playback digital resources process the name and e-mail address of senior members of staff to gain access to resource materials for download.
- TAM a monitoring and tracking system processes student data sourced from SEEMiS by schools using standard custom and curriculum reports. These reports are exported by authorised school staff, then imported into The TAM System via a CSV file upload. The data flow is one way only: SEEMiS → export to CSV → The TAM System import. There is no data written or synced back into SEEMiS by TAM System.
How we get data and why we have it.
The data we process is provided to us:
- By schools to enable staff to access digital material for use in schools when teaching and for related academic purposes and for pupils to compete surveys managed by staff.
- From individual staff and contractors for administration purposes.
- We use the information contracted to us to:
- deliver services to registered staff and learners.
- Inform Scottish Government INSIGHT Data Base and SQA Connect
We only share SCQF certification information with the Scottish Government e.g. Insight Data, SQA Connect
Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:
Your consent
You are able to remove your consent at any time. You can do this by contacting: T: 0800 024 8925 E: administrator@playbackice.com
Contractual and legal obligations:
How we store your personal information
Your information is securely stored in our digital system.
We keep staff email addresses and allocated username to log into our web site for the time you are registered for use. When you no longer require access to the digital materials, we securely destroy your details electronically. We will then dispose your information electronically from our system.
Information relating to employment will be held for prescribed legal limits.
Your data protection rights:
Under data protection law, you have rights including:
Your right of access – you have the right to ask us for copies of your personal information.
Your right to rectification – you have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – you have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – you have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – you have the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – you have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances. You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at E: administrator@playbacklearning.com
T: 0800 024 8915 or by letter to Playback ICE Ltd, 489 Lanark Rd, Edinburgh EH14 5DQ if you wish to make a request.
FAQ:
Q1: How do you store the data that the school supplies to you and that is generated from student participation?
It is stored online in our secure web with SSL encrypted certificate.
We have no access to SEEMIS.
Q2: Who in your organisation has access to this data?
Relevant web site admins and staff collating data to produce survey and verification reports for schools.
Q3: Do you share this data with any other organisations?
Data is not shared with any other organisations.
Q4: What security measures will be in place to protect the data at rest, in transit and with third parties?
At rest the data is stored in a password secured web site as per above. Once the data is complete the report is generated and pass to the school via a file manager (File Transfer Protocol) within the site
This uses the SSL encryption on the website site.
Q5: When is data deleted?
All data is deleted from our systems following processing.
Q6: Does your privacy policy state if your service complies with the Data Protection Act and other UK laws?
Yes
Q7: If you store information online, is the data held within UK data servers?
Yes
Q8: If you use any other third parties as sub processors then what measures do you take to make sure they comply with data privacy legislation etc?
There are no third parties used to process the data.
Q9: How do safeguard any international transfers of data?
We only operate in Scotland. There are no international transfers of data.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at – E: administrator@playbacklearning.com
T: 0800 024 8915 or by letter to Playback ICE Ltd, 489 Lanark Rd, Edinburgh EH14 5DQ
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire, SK9 5AF
Helpline number: 0303 123 1113 ICO website: https://www.ico.org.uk